Contact Us
Looking for some help? Whether you are enquiring about becoming a trade customer, our product catalogue, or something else, we’re here for you. You can find answers to our most commonly asked questions on our FAQ page. If you can’t find what you are looking for, please fill in the form below to contact us and we’ll be in touch.
Help Us Direct Your Enquiry
Account Onboarding
Apply for a new trade account or track the status of an existing application.
Damages, Defects & Returns
Courier damages, product defects, missing parcels, returns, etc.
Existing Order
For orders not yet despatched. To add, edit, remove lines, or get backorder information.
Product Enquiries
Product information such as data, stock availability and manufacturing details.
Profile Settings
Change an address, update fulfilment settings, or request help with our trade portal.
Public Enquiry
For those who ordered a Riva Home product from a retailer and need help.
Showroom Visit
You can use this form to request a visit to our showroom.
Other
Please use this form if you need help with something else.
Looking for our Trade Portal?
Already a Riva Home Trade Customer? Log into your account below to access your profile, shop our collections, discover our latest Lookbooks and more…
Interested in a Trade Account?
At Riva Home we put our customers at the heart of everything we do. Our trade account application takes just 5 mins.
Once you’re registered, you’ll get access to our industry leading self-service trade portal to browse our products and place your orders.